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RizeQuick offers top-tier web hosting and domain registration solutions tailored for all needs. From reliable shared and VPS hosting to robust dedicated and cloud options, we ensure optimal performance and security. Our competitive pricing and flexible packages cater to startups and established businesses alike. With 24/7 customer support and a user-friendly interface, RizeQuick simplifies your online journey. Trust us for seamless hosting and domain management—your success is our priority.

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Review Our Refund Policy!

Understand our guidelines and procedures regarding refunds.

Cancellation & Refund

Last updated on 15-08-2024 01:23:41 We believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  1. We does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  2. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  3. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the us, it’ll take 9-15 Days days for the refund to be processed to the end customer.

Domains

Domains are a non-refundable product. If a free domain is registered with any hosting plan, after the cancellation of the hosting plan, a partial refund will be issued (domain cost will be deducted). We provide domains promptly, but if we are unable to deliver a domain within 24 hours, we will issue a refund to the customer.

All domain prices listed are for standard domains, not premium domains. Currently, we do not have a specific tool to check for premium domains as we are in our beta stage. If the domain you selected is identified as a premium domain, we will be happy to provide a refund or credit to your account, depending on your preference.

If you host any phishing or abusive content, the domain will be suspended by the registrar. We are not responsible for such suspensions, and as per our terms, domains are non-refundable.

Hosting

At our company, we take great pride in providing excellent customer service. We guarantee that any issue you experience will be resolved within 72 hours on working days from Monday to Friday. If we are unable to resolve your issue within that timeframe, we will happily issue a refund.

RizeQuick provides a refund guarantee ranging from 7 days to 90 days, depending on the plan and billing cycle. The specific duration of the refund guarantee is transparently mentioned for each plan.

  1. You must not have been a customer of RizeQuick in the past.
  2. No abuse or misuse should have occurred on your service (refer to Account Security and RizeQuick systems, CPU, Bandwidth, and Disk Usage policies).
  3. You must not have initiated a dispute or chargeback.
  4. The money-back guarantee applies to the base of the billing cycle as specified for each plan.
  5. Gateway charges are non-refundable.
  6. If you purchased a plan for 3 months to 3 years, the amount for the period used will be deducted from the refund.
  7. If you claimed a free domain with our hosting, the domain amount will also be deducted from the refund.

Any violations of these terms will void your right to a refund.

VPS & Dedicated Server

We do not provide any Refund IN VPS & Dedicated Server, so please proceed with your purchase at your own risk. Additionally, server licenses are non-refundable.

Service Cancellation

If we cancel the service, a refund will be automatically provided if our internal policy allows for it. However, if any of our terms and conditions are breached, including instances of abuse, a refund will not be provided.

Payment With Crypto

RizeQuick allows users to buy and sell various digital services using cryptocurrency payments. It is important to note that these transactions are typically non-refundable.

Last Update On 15th-Aug-2024